BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I just want to be HONESTLY billed for MY USAGE ONLY!!!Please investigate this company and it's billing practices, etc. Most Saturdays and Sundays, I'm home, but I'm still NOT saving on my energy costs at all!!!I have lived in my home for over 21 years and I have NEVER EVER been satisfied with their billing practices at all!!! I desperately wish that I could change over to ************* immediately!!!Snapping Shoals is a Million/Billion dollar company and they are NOT losing any money at all and I'm a single 55 year old female on a fixed income. I usually change the thermostat to about 75 degrees prior to me arriving home. Also, I put in a request today to have my meter checked to see if it is operating properly and the meter may be over 21 years old since I've lived in my home since 2001.Also, I've had a programmable/wifi thermostat for a couple oy years now that I change to 68 degrees (which is recommended for the Winter Months and 78 degrees for the ****** Months) on EVERY morning before I leave home to go to work. I called **************** on and to discuss my bills and issues and I'm still NOT satisfied at all. I live alone and I'm hardly at home Mondays through Fridays, but yet my bill keeps increasing excessively. I strongly believe that Snapping Shoals EMC is seriously price gouging (overcharging customers such as myself).
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